Privacy policy

Last updated: June 13, 2026

At Crystal Palace by JP Mineral Stone ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our store or place an order, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify and payment providers)
  • Order history
  • Device and browsing information, including cookies and analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about purchases and shipping
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal and tax obligations

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify, which powers our online store
  • Payment processors
  • Shipping and delivery providers
  • Professional advisers such as accountants
  • Government authorities when required by law

We do not sell your personal information.

Cookies

Our store uses cookies and similar technologies to improve your shopping experience, analyze website traffic, and support marketing activities. You can manage cookie preferences through your browser settings.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Receive a copy of your information

To exercise these rights, contact us using the details below.

International Transfers

Your information may be processed outside your country by Shopify and trusted service providers. Appropriate safeguards are used where required by law.

Contact

Crystal Palace by JP Mineral Stone
Email: jpmineralstone@gmail.com

If you have questions about this Privacy Policy or your personal information, please contact us at the email above.